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5 things to keep in mind when choosing the right mechanic

June 10, 2022 By Rokkit

Choosing the right mechanic is important when your vehicle needs attention. Visiting our workshop CMH Haval Pinetown, you will never make a mistake with repairing or servicing your vehicle with us. Here are some questions to keep in mind when choosing the right mechanic:

1. Have you repaired or serviced cars like my brand before?

When you use a new mechanic that you have never tried before, it’s important to ensure they have worked on cars of a similar brand and model to yours. This is especially important if your car different make or if you drive something like a diesel truck, which will require special maintenance. Making sure the mechanic you choose is experienced with cars like yours is one of the best ways to guarantee a good experience. CMH Haval Pinetown workshop is RMI approved, we can repair any brand.

2. Do you offer free quotes before the actual job is done?

When you visit a new mechanic, you should be able to get an estimate for services without paying out of pocket. As you interview a new mechanic, make sure you ask about their estimate process. It is essential to get the estimate in writing with a clear understanding that once the repairs begin if anything else is discovered, you’ll get a call to approve any additional repairs & expenses before they’re started. We feel it’s important to note here: Estimates are just that, estimates. There are times more is going on with a vehicle that may need attention and can’t be known by the mechanic until they get under the hood. Giving complete information when you bring your vehicle in is very helpful, as is developing trust with your mechanic that they will give you their best advice and service.

3. Do you provide a warranty for parts and services?

No matter how experienced a mechanic is, parts are imperfect. So, what happens if the mechanic puts a part in your car that fails? Most reputable workshops deal with this “what if” by providing written guarantees on parts and labour – up to a certain time limit. Some shops also go by mileage.

For example, a repair shop may guarantee a 1-year/12,000-km warranty on a part, or offer discounted replacement parts, if you find you need them. Be sure to ask your repair shop about their warranty policies.

4. How do you handle unexpected expenses?

Consider this: you took your car to the mechanic for some engine repair. You agreed on the price and the timeline and walked away happy. When they open the hood, though, they discover a cracked hose that needs to be repaired, too. What do they do? Knowing the answer to this question can mean the difference between paying for work you agreed on and walking into the workshop to discover an unexpected bill that’s much higher than what you agreed to pay. Be sure to ask in advance how your mechanic will handle surprise repair bills.

5. How long have you been in business?

Good mechanics are experienced mechanics. Before you move forward with any workshop, ask how long they’ve been in business. This will be an important factor when choosing a mechanic. The best workshops have a long track record of success, lots of great customer reviews (Google or Facebook are great places to read a workshop’s reviews), and plenty of experience to back up their claims. These workshops pride themselves on building relationships with their customers and going above and beyond to ensure client satisfaction.

Start making your dream journey with Haval and GWM

Visit us at 📌167 Josiah Gumede Road, Pinetown

Or call us on ☎ 087 727 7018

Or visit our website on 🌐www.havalpinetown.co.zafor amazing deals.

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Filed Under: Blog, CMH Haval Pinetown

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